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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Dimmick

Eric Dimmick

August 17, 2024

5  out of  5
rating by Eric Dimmick
"I connected with Luke through a referral to help with covering a home insurance, rental property insurance and unique auto quotes. Luke was incredible at responding right away, providing thoughtful consideration to my needs and really communicating all of my options so I could not only make sure I have the right coverage but that I had it at the best price. I saved a ton of money with Luke and I feel better covered than ever before... I HIGHLY RECOMMEND."
We responded:
"Thank you Eric, it's been a pleasure working with you and I'm glad I could help with your home purchase and rental. Have a great week!"
Profile photo of Julianna Demaree

Julianna Demaree

August 15, 2024

5  out of  5
rating by Julianna Demaree
"Karen Jaramillo was very helpful and patient with all of our questions. She explained everything clearly and carefully. I was very thankful for her service!"
We responded:
"Thank you Julianna, Karen appreciates your feedback and we appreciate your business!"
Profile photo of Lilia Razo

Lilia Razo

June 21, 2024

5  out of  5
rating by Lilia Razo
"Muy buen servicio por que mi esposo es leal a state Farm y gracias por las personas que trabajan en esta oficina excelente servicio y sacan de duda a cuál quiera pregunta gracias 🙏🥰🌹"
We responded:
"Gracias por la excelente reseña. Nos esforzamos por brindar el mejor servicio a todos!"
Profile photo of grace hartuniewicz

grace hartuniewicz

May 8, 2024

5  out of  5
rating by grace hartuniewicz
"Danny did an awesome job with helping me get an updated policy in a very timely manner! Super quick and professional!"
We responded:
"Thank you Grace, Danny enjoyed helping you and we appreciate the review!"
Profile photo of Maria C

Maria C

May 8, 2024

5  out of  5
rating by Maria C
"Muy amables, te ayudan en todas tus preguntas"
We responded:
"Gracias Maria!"
Profile photo of Alyce Rivera

Alyce Rivera

May 3, 2024

5  out of  5
rating by Alyce Rivera
"Any time I need help Luke and staff will help me. They are the BEST to do business with."
We responded:
"Thank you Alyce! We really appreciate serving you over the years and consider you family!"
Profile photo of Jennifer Brink- Lake

Jennifer Brink- Lake

May 1, 2024

5  out of  5
rating by Jennifer Brink- Lake
"I was dealing with Danny. Talk about personable!! This guy was super awesome! He answered all of my questions. I am so relieved after speaking with him. I now understand how my coverage works.If you need anything insurance wise, ask for Danny!!"
We responded:
"Thank you Jennifer, Danny is great with customers and loves helping people. Glad you were able to speak with Danny!"
Profile photo of Kirsten Lozano

Kirsten Lozano

March 18, 2024

5  out of  5
rating by Kirsten Lozano
"muy competentes explicando cualquier duda seriedad absoluta y ventaja que son bilegue."
We responded:
"Gracias Kirsten!"
Profile photo of Starlin 62

Starlin 62

February 29, 2024

5  out of  5
rating by Starlin 62
"Muy buena atención excelente"
We responded:
"Gracias, por visitarnos y esperemos que continuemos dandote los servicios siempre."
Profile photo of John Cocoma

John Cocoma

February 23, 2024

5  out of  5
rating by John Cocoma
"Came in here to get an event insurance because I know that I will get the best service in this office. Tomas Yacuzio was super helpful and provided great insight into my request. I was very pleased with the service they provided. Effective, concise, and polite."
We responded:
"Thank you John, glad we were able to help you right away and take care of everything"
Profile photo of Michael McCall

Michael McCall

February 2, 2024

5  out of  5
rating by Michael McCall
"You are the BEST branch that I've ever worked with. You guys have been more than helpful! I am so grateful to work with you all. Thanks for helping with all my insurance needs."
We responded:
"Thank you Micahel and Shakeila, we love working with you guys!"
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dani lasley

January 30, 2024

5  out of  5
rating by dani lasley
"Super fast service! Super helpful!"
We responded:
"thank you Dani, we pride ourselves on helping everyone and doing the best we can!"
Profile photo of Luis Ocampo

Luis Ocampo

January 25, 2024

5  out of  5
rating by Luis Ocampo
"Daniel Arreola has been our agent for the past few years. He is one of the best agents I have had the pleasure of working with since, he is very professional and highly recommended to anyone looking for auto, home and business insurance!!!"
We responded:
"Thank you Luis, we appreciate you leaving us a review and I will pass your nice compliments onto Danny. He does a great job in explaining coverages and also making sure everyone get the best insurance price possible"
Profile photo of A Bridwell

A Bridwell

January 12, 2024

5  out of  5
rating by A Bridwell
"Best Customer service in Grand Rapids! Luke and his team make it so easy to get the best deals and makes everything easy to understand."
We responded:
"Thank you Ashley! We love seeing you at the office. Come in the office more often"
Profile photo of Brooklyn Dornbos

Brooklyn Dornbos

January 5, 2024

5  out of  5
rating by Brooklyn Dornbos
"Luke and his office are always happy to help you! Always have a smile on there faces and are a fun team! Couldn't ask for a better insurance agency!"
We responded:
"You're the best, thanks Brooklyn!"
Profile photo of Aaron Hathaway

Aaron Hathaway

December 15, 2023

5  out of  5
rating by Aaron Hathaway
"Best State Farm branch by far! Luke and his staff are always so accommodating and paying my bill is so fast and easy. Luke is the G.O.A.T. 10/10"
We responded:
"THANK YOU AARON! It was a pleasure helping you today and I appreciate the awesome review!!!"
Profile photo of Arreyl

Arreyl

November 7, 2023

5  out of  5
rating by Arreyl
"I’ve had the pleasure of working with Danny. He is the definition of outstanding customer service! Highly recommend."
We responded:
"Thank you so much for your kind and thoughtful review, Arreyl! We're delighted to hear Danny has provided you with such exceptional service. Here at the Luke Bagnall Ins Agency Inc., we strive to provide the highest quality customer service and it means the world to us for that to be recognized. Please don't hesitate to reach out if you ever need anything else from us in the future. We truly appreciate your business!"
Profile photo of Osama Al Haymi

Osama Al Haymi

October 23, 2023

5  out of  5
rating by Osama Al Haymi
"I have known Danny for years, both personally and professionally. I can confidently say that he has a deep understanding and enthusiasm for the insurance industry. Most recently when a friend of mine was in need of Insurance guidance, I knew exactly who to refer them to. And let me tell you, Danny did not disappoint! He went out of his way to make sure she was taken care of and covered. I wholeheartedly endorse Danny for all your insurance needs."
We responded:
"Thank you Osama! That is very kind words from you and I will pass this onto Danny as he does his best to help everyone with their insurance coverages and premiums!"
Profile photo of Diana VL

Diana VL

August 28, 2023

5  out of  5
rating by Diana VL
"We recently switched all our insurance to this office. Agent Danny Arreola was very helpful and friendly, and he found us better coverage and saved us money. Great office, friendly staff, we're very happy we made the switch!"
We responded:
"Thank you for your great review, Diana! We are so delighted to hear that you have been so pleased with our services. It's wonderful to hear that Danny was able to find a better coverage and save you money. Reviews like yours make us smile and motivate us to continue doing our best every day. We value your feedback and we strive for excellence when it comes to providing outstanding customer service and quality support. We appreciate your service and we look forward to continuing providing you and your family the kind of insurance that meets all your needs in the future."
Profile photo of Sandy Salgado

Sandy Salgado

August 16, 2023

5  out of  5
rating by Sandy Salgado
"Danny is very efficient and knowledgeable! He goes through every step of the way and makes easy to understand insurance. I 100% recommend having him as an agent!"
We responded:
"Thank you for the high praise, Sandy! It's great to hear that Danny is taking such good care of you. We are very proud of our employees and their commitment to providing excellent service to our customers. We strive to ensure that each customer's experience is courteous, efficient and satisfying. We will be sure to pass your compliments along to Danny so he knows how much his work is appreciated. Thank you again for sharing your positive experience with us - we look forward to continuing to provide the best service possible in the future!"
Profile photo of Laurie Hedgecock

Laurie Hedgecock

June 16, 2023

5  out of  5
rating by Laurie Hedgecock
"Great service. My Auto insurance includes road assistance. Needed a jump start a few days ago, and got it done in under 20 minutes. Short drive to get a new battery . WELL DONE!"
We responded:
"Thanks for the great review, Laurie, we're very pleased to hear you had a great experience with our Road Side Assistance service. It's great to know the plan provided you with what you needed when you needed it! We do whatever we can to make sure our customers are taken care of in any situation, and we're so glad that we were able to provide an efficient solution to your car issues. Thank you for choosing Luke Bagnall Ins Agency Inc!"
Profile photo of Maria Cervantes

Maria Cervantes

January 25, 2023

5  out of  5
rating by Maria Cervantes
"Best insurance in town, I really recommend it. Been a customer for years and I’m very happy."
We responded:
"Thank You, Maria! We have really enjoyed having you and your family as a client over the years!"
Profile photo of Calvin Gondick

Calvin Gondick

December 28, 2022

5  out of  5
rating by Calvin Gondick
"I’ve had my own car insurance for a long time through State Farm, but never knew much about homeowners and the other options I had with bundling, considering I didn’t have a house. Danny was a fantastic help, very knowledgeable and didn’t hesitate on any of the oddball questions I asked him. Hopefully when I purchase my own house I’m able to work with him again!"
We responded:
"Thank you Calvin! We strive to help everyone understand all their options. I will pass on the kind remarks to Danny."
Profile photo of Ezequiel Rojo

Ezequiel Rojo

December 25, 2022

5  out of  5
rating by Ezequiel Rojo
"Great customer service by Tomas!"
We responded:
"Tomas does a great job at the office, thank you for the kind remark I will pass it onto him."
Profile photo of Heather Murphy

Heather Murphy

December 7, 2022

5  out of  5
rating by Heather Murphy
"Thanks for helping me shop for insurance! Tomás was a tremendous help, thank you!"
We responded:
"Thank You, Heather, so glad we could help you out! Happy Holidays"