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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Haviland

Lisa Haviland

November 22, 2024

5  out of  5
rating by Lisa Haviland
"Great experience!"
We responded:
"Thank you Lisa for the kind words"
Profile photo of Maria Hernandez

Maria Hernandez

November 21, 2024

5  out of  5
rating by Maria Hernandez
"Atencion super rapido ,las recepcionistas super atentas y amables"
We responded:
"Gracias Maria!"
Profile photo of Gustavo Carrasco

Gustavo Carrasco

November 5, 2024

5  out of  5
rating by Gustavo Carrasco
"Hola soy Gustavo Carrasco quiero escribir esta nota porque la verdad estuve súper feliz con el servicio que me dieron mi agente Tomas Yacuzio fue el mejor agente que haya tenido en ningún otro Seguro estoy triste porque me tuve que venir a Orlando y no pude estar más con ustedes fue mi mejor y más buena experiencia y me llevé un amigo que se llama Tomas Ycuzio recomendado ciento por ciento"
We responded:
"Thank you Gustavo, Tomas does a great job and we appreciate your kind words. I will make sure he knows."
Profile photo of Lazaro Castillo Delgado

Lazaro Castillo Delgado

November 5, 2024

5  out of  5
rating by Lazaro Castillo Delgado
"Muy buena atención y muy amables,excelente atención de parte de thomas"
We responded:
"Muchas gracias por su comentario Lazaro! Siempre a gusto de poder ayudarlo"
Profile photo of Alfredo Gonzalez-Lopez

Alfredo Gonzalez-Lopez

October 25, 2024

4  out of  5
rating by Alfredo Gonzalez-Lopez
"I’m satisfied that State Farm employees clarify and fix the mistakes of corporate made in my car policy!"
We responded:
"Thank you Alfredo for your patience and understanding while we worked to fix the mistake. Your business is appreciated here!"
Profile photo of Leigh Buck

Leigh Buck

October 15, 2024

5  out of  5
rating by Leigh Buck
"Great service. Always responsive to my needs."
We responded:
"Thank you Leigh! You're the best and glad I can be your agent!"
Profile photo of Doug Barnhart

Doug Barnhart

October 15, 2024

5  out of  5
rating by Doug Barnhart
"Danny is my personal agent. He takes care of me as if it's personal. He answers the phone and talks anytime we need to and he's willing to answer any questions I have. Any time of day I won't be changing agents"
We responded:
"Thank you Doug, it's been a pleasure serving you and you're right, Danny is awesome!"
Profile photo of Eric Dimmick

Eric Dimmick

August 17, 2024

5  out of  5
rating by Eric Dimmick
"I connected with Luke through a referral to help with covering a home insurance, rental property insurance and unique auto quotes. Luke was incredible at responding right away, providing thoughtful consideration to my needs and really communicating all of my options so I could not only make sure I have the right coverage but that I had it at the best price. I saved a ton of money with Luke and I feel better covered than ever before... I HIGHLY RECOMMEND."
We responded:
"Thank you Eric, it's been a pleasure working with you and I'm glad I could help with your home purchase and rental. Have a great week!"
Profile photo of Julianna Demaree

Julianna Demaree

August 15, 2024

5  out of  5
rating by Julianna Demaree
"Karen Jaramillo was very helpful and patient with all of our questions. She explained everything clearly and carefully. I was very thankful for her service!"
We responded:
"Thank you Julianna, Karen appreciates your feedback and we appreciate your business!"
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Lilia Razo

June 21, 2024

5  out of  5
rating by Lilia Razo
"Muy buen servicio por que mi esposo es leal a state Farm y gracias por las personas que trabajan en esta oficina excelente servicio y sacan de duda a cuál quiera pregunta gracias 🙏🥰🌹"
We responded:
"Gracias por la excelente reseña. Nos esforzamos por brindar el mejor servicio a todos!"
Profile photo of grace hartuniewicz

grace hartuniewicz

May 8, 2024

5  out of  5
rating by grace hartuniewicz
"Danny did an awesome job with helping me get an updated policy in a very timely manner! Super quick and professional!"
We responded:
"Thank you Grace, Danny enjoyed helping you and we appreciate the review!"
Profile photo of Maria C

Maria C

May 8, 2024

5  out of  5
rating by Maria C
"Muy amables, te ayudan en todas tus preguntas"
We responded:
"Gracias Maria!"
Profile photo of Alyce Rivera

Alyce Rivera

May 3, 2024

5  out of  5
rating by Alyce Rivera
"Any time I need help Luke and staff will help me. They are the BEST to do business with."
We responded:
"Thank you Alyce! We really appreciate serving you over the years and consider you family!"
Profile photo of Jennifer Brink- Lake

Jennifer Brink- Lake

May 1, 2024

5  out of  5
rating by Jennifer Brink- Lake
"I was dealing with Danny. Talk about personable!! This guy was super awesome! He answered all of my questions. I am so relieved after speaking with him. I now understand how my coverage works.If you need anything insurance wise, ask for Danny!!"
We responded:
"Thank you Jennifer, Danny is great with customers and loves helping people. Glad you were able to speak with Danny!"
Profile photo of Kirsten Lozano

Kirsten Lozano

March 18, 2024

5  out of  5
rating by Kirsten Lozano
"muy competentes explicando cualquier duda seriedad absoluta y ventaja que son bilegue."
We responded:
"Gracias Kirsten!"
Profile photo of Starlin 62

Starlin 62

February 29, 2024

5  out of  5
rating by Starlin 62
"Muy buena atención excelente"
We responded:
"Gracias, por visitarnos y esperemos que continuemos dandote los servicios siempre."
Profile photo of John Cocoma

John Cocoma

February 23, 2024

5  out of  5
rating by John Cocoma
"Came in here to get an event insurance because I know that I will get the best service in this office. Tomas Yacuzio was super helpful and provided great insight into my request. I was very pleased with the service they provided. Effective, concise, and polite."
We responded:
"Thank you John, glad we were able to help you right away and take care of everything"
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Michael McCall

February 2, 2024

5  out of  5
rating by Michael McCall
"You are the BEST branch that I've ever worked with. You guys have been more than helpful! I am so grateful to work with you all. Thanks for helping with all my insurance needs."
We responded:
"Thank you Micahel and Shakeila, we love working with you guys!"
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dani lasley

January 30, 2024

5  out of  5
rating by dani lasley
"Super fast service! Super helpful!"
We responded:
"thank you Dani, we pride ourselves on helping everyone and doing the best we can!"
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Luis Ocampo

January 25, 2024

5  out of  5
rating by Luis Ocampo
"Daniel Arreola has been our agent for the past few years. He is one of the best agents I have had the pleasure of working with since, he is very professional and highly recommended to anyone looking for auto, home and business insurance!!!"
We responded:
"Thank you Luis, we appreciate you leaving us a review and I will pass your nice compliments onto Danny. He does a great job in explaining coverages and also making sure everyone get the best insurance price possible"
Profile photo of A Bridwell

A Bridwell

January 12, 2024

5  out of  5
rating by A Bridwell
"Best Customer service in Grand Rapids! Luke and his team make it so easy to get the best deals and makes everything easy to understand."
We responded:
"Thank you Ashley! We love seeing you at the office. Come in the office more often"
Profile photo of Brooklyn Dornbos

Brooklyn Dornbos

January 5, 2024

5  out of  5
rating by Brooklyn Dornbos
"Luke and his office are always happy to help you! Always have a smile on there faces and are a fun team! Couldn't ask for a better insurance agency!"
We responded:
"You're the best, thanks Brooklyn!"
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Aaron Hathaway

December 15, 2023

5  out of  5
rating by Aaron Hathaway
"Best State Farm branch by far! Luke and his staff are always so accommodating and paying my bill is so fast and easy. Luke is the G.O.A.T. 10/10"
We responded:
"THANK YOU AARON! It was a pleasure helping you today and I appreciate the awesome review!!!"
Profile photo of Arreyl

Arreyl

November 7, 2023

5  out of  5
rating by Arreyl
"I’ve had the pleasure of working with Danny. He is the definition of outstanding customer service! Highly recommend."
We responded:
"Thank you so much for your kind and thoughtful review, Arreyl! We're delighted to hear Danny has provided you with such exceptional service. Here at the Luke Bagnall Ins Agency Inc., we strive to provide the highest quality customer service and it means the world to us for that to be recognized. Please don't hesitate to reach out if you ever need anything else from us in the future. We truly appreciate your business!"
Profile photo of Osama Al Haymi

Osama Al Haymi

October 23, 2023

5  out of  5
rating by Osama Al Haymi
"I have known Danny for years, both personally and professionally. I can confidently say that he has a deep understanding and enthusiasm for the insurance industry. Most recently when a friend of mine was in need of Insurance guidance, I knew exactly who to refer them to. And let me tell you, Danny did not disappoint! He went out of his way to make sure she was taken care of and covered. I wholeheartedly endorse Danny for all your insurance needs."
We responded:
"Thank you Osama! That is very kind words from you and I will pass this onto Danny as he does his best to help everyone with their insurance coverages and premiums!"